Terms of service

Welcome to The Braid Empire KC.

By purchasing products or booking services, you agree to the following terms.

Braiding Services

• Clients must review all appointment policies before booking.
• Deposits, cancellations, late policies, and appointment requirements are handled through our booking platform.
• Please arrive prepared for your appointment according to your selected service instructions.

Wig Orders

• Wig orders are custom-made and require processing time before shipment.
• Processing and shipping timelines may vary depending on customization requests.
• Once an order has entered production, changes may not always be possible.

Pricing

Prices are subject to change at any time without notice.

Communication

Please allow 24-48 business hours for responses to messages, emails, and inquiries.

Respect Policy

The Braid Empire KC reserves the right to refuse service to anyone displaying disrespectful, threatening, or inappropriate behavior.